Support: Frequently Asked Questions

We are always happy to answer your questions. For your convenience, some of the answers to the most frequently asked questions are provided below. If your question is not answered below, please contact us through the chat box that pops up at the bottom of the page or through the Contact Us page.

How do I enroll in a course?

Enrollment involves 2 simple steps:

Click here to visit the page to get step-by-step information about enrolling a course.

What equipment do I need?

You will need an Internet connection and a device for accessing the website. We recommend that your primary access device is a PC or Mac, but most of the materials are accessible on a tablet, and many are available on a smartphone.

What if I have questions?

In each section of each Certificate Course, you will find a Q&A Messageboard where you can see questions that have been asked previously and you can ask questions and receive answers to questions arising from that section.

Can I get a certificate of completion emailed directly to another school, employer or association?

Yes, simply make your request here and the certificate will be emailed to the organization and person you identify.

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